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Ordering Info

Payment can be made with check, money order, or purchase order. Mastercard, VISA, Discover or American Express are accepted and processed using Paypal.  Please follow prompts for specific instructions.  Note:  We are unable to accept credit card orders via fax, mail or phone. 

Online Ordering is done via SSL so you can be assured your credit card information is secure.  Click here to access your shopping cart.  It is also available by click on the at the top of most pages.

Postal Orders are also accepted.  Please mail your order to:
Coach Jerry Krause
502 E. Boone
Spokane, WA 99258

Fax your orders to 509-323-5787.

Please email orders@coachjerrykrauseonline.com  with questions regarding your order.

Standard Domestic Shipping Rates are calculated as follows:
$0.00 to $40.00 $6.50
$41.01 to $80.00 $8.50
$80.01 to $120.00 $10.50
$120.01 to $160.00 $12.50
$160.01 and up $14.50

Standard Shipping Rates to CANADA are calculated as follows:
$0.00 to $40.00 $8.50
$41.01 to $80.00 $10.50
$80.01 to $120.00 $12.50
$120.01 to $160.00 $14.50
$160.01 and up $16.50

 

Rush Shipping via UPS 2nd and Next Day Air is available on most orders for an additional charge. Please email orders@coachjerrykrauseonline.com for pricing and availability.

International Shipping shipping is available to most countries via Airmail or Global Priority service. Please contact us at orders@coachjerrykrauseonline.com if you need an estimated shipping charge for international service before placing your order, otherwise we will simply calculate the least expensive air delivery method and add these charges to your order.

Shipping Times: Orders are usually processed within 48 hours of receipt. Most customers will receive their order within 14 business days; however shipping may take longer on unusually large orders or on orders during our peak seasons.

Sales Tax: Washington residents will be billed 8.1% sales tax.

Return / Refund Policy: Every item we sell is carefully inspected before it is shipped. If merchandise is defective or damaged upon receipt, please contact us immediately after your package arrives for a return authorization claim number. All claims MUST be made within 14 days of receipt of order. Please contact us at orders@coachjerrykrauseonline.com for return authorization.

Privacy Policy: Under development.

 

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